Is Your Venue’s Online Presence Costing You Customers?
In hospitality, first impressions matter — and today, that first impression happens online.
Before someone books a table or walks through your doors, they’re clicking, scrolling, and Googling.
If your venue’s online presence isn’t fast, functional, and findable… you’re losing business.
At Munch Marketing, we see it every day — restaurants with incredible food and atmosphere struggling to grow, all because their digital touchpoints are broken, inconsistent, or just plain confusing.
That’s why we’ve created a simple checklist to help you assess if your online presence is costing you customers — and more importantly, what to fix.
✅ Your Venue’s Online Presence Checklist
1. Website Speed & Mobile Friendliness
📉 If your site takes longer than 3 seconds to load, many potential diners will bounce.
🧠 Your website should be easy to navigate on mobile — where most customers are searching.
2. Easy-to-Find Booking Link
Can someone make a reservation or enquiry in under 2 taps? If not, you’re creating friction that drives people away.
3. Social Media Consistency
Are your branding, hours, and links consistent across Instagram, Facebook, TikTok, and more? Inconsistencies cause doubt — and doubt costs trust.
4. Google Business Listing Accuracy
This is your digital shopfront. Are your hours up to date? Are your photos recent and relevant? Is the pin in the right location? An outdated or incomplete Google listing is a fast way to lose foot traffic.
5. Clear Calls-to-Action
Are you telling people what to do next — book now, view menu, follow for specials, etc.? If your customers have to guess, they’ll likely give up.
⚠️ Why This Matters
In the hospitality world, customer decisions happen fast. They search, scroll, and decide within seconds.
If your online experience isn’t simple, smooth, and strategic, you're missing out on diners who are ready to book right now.
🚀 Ready to Take Action?
Run through this checklist with your team today.
Fix one thing this week.
And if you’re feeling overwhelmed, that’s where we come in.
At Munch Marketing, we help hospitality businesses like yours turn “hidden gem” into “hot destination” — by making sure your digital presence works as hard as your team does.
👉 Want us to run the audit for you?
Book a strategy call below and let’s plug the gaps together.
